FiveCore

Tickets

Support panels, a staff workflow and transcripts.

Free, more with Pro

Free: one ticket panel. Pro: unlimited ticket panels.

An example: you write the text, pictures and colours in the dashboard.

What it does

  • Ticket panels with a select menu or buttons, each with its own colour and images.
  • Ticket types, each with its own open category, archive category and support roles.
  • Inside a ticket: close, claim, remind the member, add or remove members, rename.
  • A full HTML transcript on close, with a closed-tickets channel per ticket type.
  • An optional ping above the panel, and notifications you switch on or off one by one.

How to set it up

  1. Press "New ticket panel", fill in the title, description and display mode, then "Create panel".
  2. Add at least one ticket type with its category and support roles.
  3. Choose the publish channel, save, then publish the panel to Discord.